by Wes | Jun 29, 2014 | Book Chat
From the book “Essentialism”: Have you ever found yourself stretched to thin? Overworked and underutilized? Busy but not productive? Always in motion but getting nowhere? If you answered yes to any of these questions, the new book by Greg McKeown...
by Wes | Jun 22, 2014 | Sales
Loyal customers are much different from satisfied customers. Do you know the difference? I didn’t but I think I do now. During a training session this week we explored the differences between the two. Derek Roberts, our sales coach for this week’s training described...
by Wes | Jun 8, 2014 | Sales
In last week’s post “ Six Key Words You Want in Every Referral” we discussed the need for referrals and building a strong referral network. Referrals may be the single most powerful way to grow sales. A referral from a satisfied customer greatly increases the close...
by Wes | Jun 1, 2014 | Sales
If you asked your best customers to refer you to a friend, what would they say about you? Would their referral letter or conversation include these six key words: Friendly Hardworking Smart Honest Integrity Trust Would they say or include a phrase like “you can always...
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